British Airways hack exposes personal and financial details of 380,000 customers

British Airways passengers may have had their personal and financial information compromised if they booked between August 21 and September 5

The theft of data took place between August 21 and September 5 and the attackers managed to compromise both the ba.com web site and the airline's mobile app.

The airline's chairman, Alex Cruz, said that the hackers were "very sophisticated criminals" who had gained access to BA's system rather than infiltrating their encrypted data.

BA advised anyone who believed they may have been affected to contact their bank or credit card provider and follow their recommendations.

Police and other "relevant authorities" are working to investigate the hack, the airline said.

British Airways promised compensation on Friday to about 380,000 customers affected by a data breach this summer.

What just happened? One of the world's largest airlines, British Airways, was hacked by cybercriminals.

BA, however, was quick to issue a video of Cruz apologizing to customers for the inconvenience and reassuring them that the firm was working "tirelessly" to resolve the issue as soon as possible.

Another customer, Stephanie Jowers from NY claimed she queried the airline based on certain changes she noticed on her credit card account.

Novak Djokovic 5-3 Juan Martin Del Potro in first set
The sixth seed survived three break points in the following game, an epic that lasted more than 20 minutes, in a pivotal moment. Djokovic was soon 3-1 up in the second set before Del Potro carved out his first break point of the match to level at 3-3.

The agreement means that British Airways customers will now be able to visit 13 new destinations across the region, opening up cities such as Ahmedabad, Amritsar, Bhubaneswar, Chandigarh, Goa, Kolkata, Kochi, and Pune, that have previously been more hard to access from the UK. "We discovered that something had happened, and immediately we began to work".

"They appear to be saying on Twitter that everyone who made a booking online or on the app during the timeframe is affected and they would be emailing everyone", she said. 'We take the protection of our customers' data very seriously.

British Airways disclosed on September 7 that it was the victim of a data breach that exposed details on 380,000 customers. Customers due to travel can check in online as normal.

They branded the company "incredibly unprofessional" after investigators took more than two weeks to uncover the fraud.

"In July, British Airways canceled dozens of flights in and out of London's Heathrow Airport, affecting thousands of passengers", NPR's Frank Langfitt reports from London.

In May previous year, a "power outage" triggered a collapse in the airline's information systems.

The airline said the problem was down to an incident with an IT system. Passport information, the company thankfully confirms, was not included.

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